Your privacy.

Last updated: 12 November 2026

One Sixty Edition (ABN 69 644 214 951), based in Melbourne, Victoria ("we", "us"), respects your privacy. This policy explains how we collect, use, store and disclose your personal information. We aim to handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

• Name, email, phone, billing and delivery address when you order, enquire or commission a work.
• Details you share about your space for a commission, including photos of your room.
• Order history and communications with us.
• Your email address if you subscribe to our newsletter.
• Technical information such as IP address, device and browser type, and pages viewed, collected through cookies and similar tools.

Payments

Payments are processed securely by Shopify Payments and the other payment providers shown at checkout. We never see or store your full card details.

How we collect it

Directly from you when you order, enquire, subscribe or contact us; and automatically through cookies when you use our website.

Why we use it

• To process and deliver your order, and to manage returns and warranty claims.
• To respond to enquiries and create commissions.
• To send you our newsletter, if you have subscribed. You can unsubscribe at any time using the link in every email.
• To understand how our website is used and improve it.
• To show you relevant advertising on platforms such as Instagram, Facebook, Pinterest and Google.
• To meet legal and tax obligations.

Who we share it with

We share only what is needed with service providers who help us run the business, including Shopify (online store and payments), our delivery partners (such as Australia Post and couriers), our email marketing provider, Google (analytics and advertising), and Meta (advertising on Instagram and Facebook). We do not sell or rent your personal information.

Overseas disclosure

Some of these providers store or process information outside Australia, including in Canada, the United States, Ireland and other countries where they operate.

Cookies and advertising

Our website uses cookies to keep your cart working, measure visits and support advertising. You can block or delete cookies in your browser settings, and you can manage ad preferences in your Google and Meta account settings.

Commission photos

We may photograph finished commissions for our website and social media. We never publish your home address or identifying details. Tell us if you would prefer your piece kept private.

Security and retention

We take reasonable steps to protect your information. We keep order records for as long as required for tax and legal purposes (generally five years), and delete or de-identify information we no longer need.

Access and correction

You can ask to see or correct the personal information we hold about you by emailing us. We will respond within 30 days.

Complaints

If you have a concern about how we have handled your information, email us and we will respond within 30 days. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

We may update this policy. The latest version is always on this page.

Questions sales@onesixtyedition.com