Each piece is carefully packed by hand in our Melbourne studio.

Processing time

Ready-made pieces are dispatched within 3–5 business days of your order. Commissioned pieces are shipped once complete, on the timeline agreed with you.

Delivery within Australia

• Estimated delivery: 2–8 business days after dispatch, depending on location
• Local pickup or hand delivery in Melbourne is available by arrangement.

All shipping costs are shown at checkout before you pay.

International shipping

We currently ship within Australia only.

Packaging and insurance

Every piece is wrapped and packed with protective material for safe transit. All orders are sent with tracking. You will receive a tracking link by email once your order is dispatched.

A signature may be required on delivery.

Damage in transit

Please inspect your piece when it arrives. If it has been damaged in transit, contact us at sales@onesixtyedition.com within 7 days with your order number and photos of the piece and packaging. Please keep all packaging. See our Refund Policy for how we resolve this.

Lost or delayed parcels

If your tracking has not updated in 5 business days, or your order has not arrived within the estimated time, please contact us and we will follow it up with the carrier.

Address details

Please check your shipping address at checkout. We are not responsible for delays or losses caused by an incorrect address. If a parcel is returned to us because of an incorrect address, re-shipping costs will apply.